Can i buy atol protection

It includes: Bookings of flights with accommodation including cruises Flights with car hire Flights and accommodation with car hire Some flight-only bookings Always check before you book as not all flight-only deals are ATOL protected.

Get a quote. How to claim on an ATOL holiday 1. Look at the ATOL certificate you got when you booked and follow the instructions 2. Is there an alternative to ATOL protection? Did you find this guide useful? When you book a holiday, the Atol holder or their agent must give you an Atol Certificate confirming you are Atol protected the moment you pay any money even a deposit , for a holiday or flight.

This protection doesn't apply if you buy your flights directly from your airline. Flight-only arrangements bought through a travel agent are also not always protected under the Atol scheme. You should always ask. Linked Travel Arrangements aren't included in the Atol scheme but have other protections.

Gift cards issued by a travel company are not usually covered by Atol protection. But if your holiday was cancelled due to the COVID outbreak, and you were refunded with travel credits, these credits will be covered by the Atol scheme if your holiday company goes bust. For more information on the exceptions, visit the Atol website. Be wary of the travel provider if:. Country recovery plans. Dealing with a crisis.

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Keep it somewhere safe and take it on holiday so you know how to make an ATOL claim if you need to. We are confident the travel industry has implemented procedures and systems to issue ATOL Certificates as required by law. However, if you do not receive a certificate and believe you should have done, first contact your tour operator or travel agent.

Some holiday and travel arrangements purchased may not be ATOL protected, since travel firms may also sell travel arrangements that are not protected by the scheme. This will either be handed to you or immediately e-mailed or sent in the post.

If you are unsure whether you are covered, you should check with the firm before you book. ATOL does not apply to flights booked directly with scheduled airlines or to flights booked with airline ticket agents. UK law requires travel businesses to financially protect their air packages holidays under the ATOL scheme. Most air holidays booked in the UK must be protected. There are several ways to check: Look before you book. Check for the ATOL logo on travel company websites, brochures and advertisements.

If you are not sure, ask your travel company tour operator or agent to tell you about ATOL protection. It's your guarantee of protection. If your travel business says they cannot provide one, ask why and consider your options carefully before proceeding, because you will be booking at your own risk.

Travel companies are legally required to issue ATOL Certificates, this is your guarantee of protection. However we consider all claims on a case-by-case basis. Multi-contract Packages are those where the you have more than one contract for all the travel services that together are part of the package You still have the same ATOL protection if the travel business you booked with fails. If one of the suppliers they have used fails, the travel business must make alternative arrangements for you.